We know that nobody ever buys a plant to have it die. Mistakes happen. Nature happens. Plants happen. That’s why we offer the best Guarantee, “Growing”.
The following product guarantees are available with original proof of purchase:
We want you to love every purchase from Sheridan Nurseries. If you are not completely satisfied, simply return the product with the original receipt to any of our eight Garden Centres. We will be happy to provide a refund or exchange within 14 days (7 days for flowering houseplants and orchids) with an original receipt, with the following exceptions: gift cards, active wear including leggings, select jewellery and clearance merchandise which are all final sale.
Refunds can only be credited to your original form of payment or a gift card. If you cannot provide your original receipt, we will do our best to look it up in our system; however, if no receipt is available, we will do our best to offer an exchange or gift card for an equivalent product value at our discretion. We are also happy to offer price adjustments within 7 days on all products with the exception of seasonal plants and clearance items. Any Christmas decor purchased after December 20th is considered final sale.